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Privacy Policy

Information Collected

We take your privacy concerns seriously. We abide by the UK and EU rules on Data Protection. While visiting the Normans Office website, we may ask you to register and/or provide information that personally identifies you ("Personal Information") for purposes of interacting with the Site.

Such Personal Information may include, but is not limited to, your name, phone number, street address and e-mail address. On any page that collects Personal Information, we will specifically describe what information is required in order to provide you with the product, as well as respond to your inquiry or comments, administration and troubleshooting purposes and to determine site usage.

Cookie Usage

The use of cookies is limited to storing a small amount of non-identifiable information on a visitor's computer. For visitors to our site, the data is used only to maintain information about the user's session.

Online Payments

We use PayPal for all our online payments. PayPal is PCI compliant payment provider. We employ SSL 128-bit encryption with https protocol. We never store your credit/debit card information on our servers. Credit card information is only requested on secure pages using SSL 128-bit encryption to process your payment transaction.

When placing an online order with us, every customer is requested to enter limited personal information over secure connection, which is stored in our databases. That information includes personal details like name, billing and shipping addresses, telephone and e-mail.

Our secure connection with you is SSL 128-bit encrypted and certified by Thawte. A date stamped Thawte certificate appears on the bottom of every page on this site.

Use Of Personal Information

We believe in protecting your privacy, and will not share Personal Information with third parties outside of Normans Office. We also believe that we can enhance your experience on our Site with the information you share with us.

We may also use your Personal Information, such as your e-mail address or mailing address, to contact you regarding products and/or services that may be of interest to you, to respond to an enquiry from you regarding the information that we have collected or respond to your comments and suggestions.

Normans Office will not sell, trade or rent any form of your information to a third party. We have today, and will in the future have, arrangements with third party service providers, such as credit card processors, shipping companies and delivery agents. When you sign up for a service we offer on the Site, we may be required to share Personal Information with that service provider in order to provide the service.

These third party providers are not permitted to retain or use Personal Information for any purpose unrelated to providing the service. We reserve the right to disclose Personal Information when needed to comply with the law or a legal process, cooperate with investigations of purported unlawful activities.

If you do not wish to be contacted by us, please write to us at: Normans Of Billingham, Unit 5 Royce Avenue, Cowpen Industrial Estate, Billingham, Cleveland, TS23 4BX

By using our web site, you consent to the collection and use of this information. Should we decide to change our privacy policy in any way, we will post such changes to this page so that you are aware of the information we collect, our use of it, and the circumstances under which we would disclose it.