Customer Support

At Normans we believe that first class customer service is the key to our success. That is why we have included online support to have your questions answered fast.

We have 12 dedicated Support consultants located in Billingham who have access to a pool of information and direct contact with manufacturers and suppliers worldwide to ensure we can help you quickly and efficiently.

We aim to answer all telephone calls within 3 rings and respond to any emails within 24 Hours (Week days only).

Ring us on 01642 564190 Monday to Friday 9am- 5pm or alternatively email info@normansoffice.co.uk

We stock the majority of items in our warehouse in Billingham to ensure that we can fulfil your orders with immediate effect. You can collect your order from our branches in Billingham or Scarbrorough but please check availability before travelling. Click here to find your nearest depot.

We guarantee all the products we supply for 12 months and only supply high quality goods. If you have any problems, have a question about a product, or have a faulty product, which is currently under guarantee, please email us with your details to info@normansoffice.co.uk and we can then inform you of the procedure as these differ with different manufacturers and products.

If the product you are looking for is not on our website please contact us as we can source the majority of items on the market quickly and competitively.

To order one of our catalogues please click here.